Conflicts in projects
A conflict is a strong disagreement between people or groups. Conflicts that are not solved cause tensions and distrust between the people involved.
Conflicts in projects hinder project teams to work effectively and in the long run to meet the project goals.
In the next articles we will write about measures that prevent or reduce conflicts and how conflicts in projects can be solved.
But first I want to look into the cause of conflicts in projects.
These are conflicts between people who for some reason think differently and therefore disagree. Projects involve people from various departments, companies, etc. Therefore it is quite easy to find someone who is different.
Here it is not the person you are having a problem with, but the position or role of this person. In projects this could be the project manager and a team member’s line manager. Another example is: two sponsors (one being responsible for scope and quality and the other one for finance).
Whoever has worked in international projects knows what I am talking about. People from different countries or even continents have different ways of working and this causes lots of conflicts.
But you do not need to go abroad: even people working in different companies in the same country are different: think about an IT start up doing a project with a state-owned company.
And even in one company there can be different cultures; just think about the people working in the accounting and in the marketing department.