Mood management (for project managers)
In these situations you will need mood management:
There are mornings in our life when everything seems to be going wrong: it is raining; we have a fight with our partner, children, neighbor,…; on our way to work we miss the train or are stuck in traffic and then we arrive at the office only to find that the costumer has changed the requirements – again! Or that one of the team members has not finished his / her work package – again! Or that some other “catastrophe” has happened. In these situations we need “mood management” to avoid killing the costumer, the team member or ourselves.
Then there are very difficult days at work, meetings after meetings, we don’t take time for lunch and start having a headache. On our way home we are stuck in traffic or in the bus. At home the first question is: “Why are you late?” Again we need “mood management” to avoid a crime.
So what is mood management about?
It is not about running around with a big smile on your face when you actually want to scream or cry. It is definitely not about being frustrated and therefore grumpy all day and whenever a colleague comes up with an idea, solutions, etc. saying “NO, this won’t work”.
For me mood management is awareness about my feelings and honesty in talking about them. For example, why not tell your colleagues that you had a bad morning or why not tell your partner that you had a hard day at work. While at the same time staying professional and knowing that the bad day is not the costumer’s, team member’s or partner’s fault, but that they have just been the last drop in the bucket.
It might be helpful to take a short break – just a few minutes to breathe in and out deeply or look out of the window…