We can all learn from Humble Consulting
Changing the nature of Conversation
Innovative adaptive moves
Think more innovative about adaptive moves and interventions.
The theme continues to be how to find out what the client is worried about, what the client really wants what problems the client needs to address. The most important adaptive moves are often the early ones that help the client figure out the answers to these questions.
The adaptive moves – they are not solutions to the problem but actions intended to improve the situation and elicit more diagnostic data for the planning of the next move.
Moves – are small efforts to improve the situation, not grand plans or huge interventions.
Adaptive moves often provide immediate and effective help, leading to an entirely different concept of what the consultant should be doing – focusing on what is worrying the client and helping the client figure out what the two of you together might consider doing next.
Given the growing complexity of organizational life and the increasing speed at which everything is happening, the best metaphor for adaptive moves is Improvisation Theaters. Plan, structures rules, and routines can make us comfortable, but in the end, they may not be helpful. Getting personal, building relationships, and joint improvisation seem to work better for fast, real help.
Real help means doing something with and for the clients that they cannot do by themselves.
I hope you got good impressions about the steps and the impact of HC in the last weeks.